This manual offers guidance on improving services for people living with serious mental illness or emotional health issues during a mental health crises. It defines values, principles, and infrastructure to support appropriate responses to crises in diverse situations. The manual is a companion to: Crisis Intervention Team (CIT) Methods for Using Data to Inform Practice: A Step-by-Step Guide.
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This guide helps local systems use data to implement Crisis Intervention Team programs that can improve the safety and effectiveness of law enforcement response to people experiencing behavioral health crises. It provides information about building necessary partnerships, documenting program activities, identifying key metrics, establishing data collection processes, analyzing and reporting data, using data to improve programs, and expanding capacity to collect and use data. The guide is a companion to Practice Guidelines: Core Elements in Responding to Mental Health Crises.
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