This guide helps local systems use data to implement Crisis Intervention Team programs that can improve the safety and effectiveness of law enforcement response to people experiencing behavioral health crises. It provides information about building necessary partnerships, documenting program activities, identifying key metrics, establishing data collection processes, analyzing and reporting data, using data to improve programs, and expanding capacity to collect and use data. The guide is a companion to Practice Guidelines: Core Elements in Responding to Mental Health Crises.

This manual guides disaster response workers in assisting survivors of mass violence and terrorism and their families. It discusses basic counseling skills, when to refer to mental health services, populations with special needs, and stress prevention and management for workers.